Adam and Elizabeth Horton, retired wardens from Carnegie Court, are bewildered by local builders’ lack of urgency to undertake an alteration.
The couple have lived in Montrose for 40 years, and Mrs Horton has increasing mobility problems.
There are two steps up to her front door, in King Street, the first of which is manageable.
However, she finds the second, higher, step virtually impossible to cope with.
The height of the step has been significantly increased by the metal draught-proofing strip along the bottom of the front door frame, something that was verified by the Review reporter.
Mr and Mrs Horton own their house and are anxious to extend the lower step, and introduce an interim step between it and the high one.
Around the turn of the year they approached a local builder about the work, accepted the quote, and waited for the work to start.
After a decent interval they went to a second builder, agreed a price, and waited. Nothing there, either.
So far, three builders have been given the go-ahead to do the work, which Mr and Mrs Horton reasonably regard as quite urgent, but not one has turned up to get started.
Nor have ‘phone calls borne fruit.